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Help & Support

Need help with BidX or have a question about our services? Contact Bidx Prime Trade Zone Ltd using any of the official contact options below.

Email assistance

Choose the right contact for your question about BIDx Marketplace or BIDx Agent — available in Nigeria, Ghana, Kenya and South Africa.

For help with using BidX, account questions, marketplace questions, or customer assistance.

For general questions about Bidx Prime Trade Zone Ltd and BidX.

For administrative or company-related matters.

Contact our team using the official company numbers.

Call our team

Customer service (also available on WhatsApp)

Chat with BidX customer service

For answers to common questions, visit the FAQ.